I write to you today with comments regarding a member of your staff based in the Bournemouth showroom named Hazel Philbrick.

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My wife and I visited the Bournemouth showroom several times seeking information, availability and pricing for a range of products whilst considering the plan for a new bathroom installation.

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On every occasion we visited it was without fail that Hazel showed the utmost courtesy, friendliness and professionalism in dealing with us and we felt confident and reassured in placing our order in her capable hands.

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We have commented to friends and family on the exceptional treatment we have received and have encouraged them to visit Hazel when the need arises.

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All the staff we met were helpful and friendly however Hazel stands out as a credit to your company.

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We felt it important to leave feedback on our purchasing experience and hope that Hazel is recognised for her efforts.

Paul Woolley